Welcome to Eesha Kart, an online shopping platform operated by Eesha Fintech Private Limited. By accessing or using our website, mobile application, or services (collectively referred to as the “Services”), you agree to comply with and be bound by the following Terms & Conditions.

Please read these Terms carefully before using our platform.

1. Acceptance of Terms

By accessing or using Eesha Kart, you agree to these Terms & Conditions.
If you do not agree with any part of these Terms, you must not use our Services.

2. User Account

• You may be required to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials.
• All activities under your account are your responsibility.
• You agree to provide accurate, complete, and updated information at all times.

3. Products & Marketplace Model

• Eesha Kart offers a wide range of products across multiple categories.
• Some products may be sold or fulfilled by third-party sellers.
• While we strive to ensure quality and accuracy, product descriptions, pricing, and availability may vary.
• Eesha Kart acts as a platform and may not directly manufacture or own all listed products.

4. Pricing & Availability

• All prices are subject to change without prior notice.
• Product availability is not guaranteed and may change based on stock.
• In case of pricing or listing errors, we reserve the right to cancel or modify orders.

5. Orders & Payments

• Once an order is placed, you will receive a confirmation notification.
• Orders can only be canceled within a limited timeframe before dispatch.
• We support multiple payment options including:
  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (if available)
• Orders will be processed only after successful payment confirmation (except COD orders).

6. Shipping & Delivery

• Delivery timelines are estimated and may vary based on:
  • Location
  • Product availability
  • Logistics conditions
• Any applicable shipping charges will be shown at checkout.
• Customers must ensure availability to receive the order at the provided address.

7. Cancellation, Returns & Refunds

• Orders can be canceled before dispatch.
• Returns are accepted for eligible cases such as:
  • Damaged products
  • Defective items
  • Incorrect deliveries
• Refunds and replacements are processed as per our Cancellation & Refund Policy.

8. User Responsibilities

You agree not to:

• Use the platform for unlawful or fraudulent purposes
• Provide false or misleading information
• Interfere with the operation or security of the platform
• Attempt unauthorized access to any part of the system

9. Intellectual Property

All content on Eesha Kart, including:

• Logos
• Text
• Images
• Designs

is the property of Eesha Fintech Private Limited and is protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.

10. Privacy Policy

By using Eesha Kart, you agree to our Privacy Policy, which explains how your data is collected, used, and protected.

11. Disclaimer of Warranties

Eesha Kart provides its Services on an “as is” and “as available” basis.

We do not guarantee:

• Continuous, uninterrupted access
• Error-free performance
• Absolute accuracy of product descriptions

12. Limitation of Liability

To the maximum extent permitted by law:

• Eesha Kart shall not be liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the product in question

13. Indemnification

You agree to indemnify and hold harmless Eesha Kart and Eesha Fintech Private Limited, including its employees, affiliates, and partners, from any claims or damages arising from:

• Your use of the platform
• Violation of these Terms

14. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India
• Any disputes shall be resolved through arbitration
• The place of arbitration shall be Hyderabad, Telangana, conducted in English

15. Changes to Terms

Eesha Kart reserves the right to modify these Terms at any time.

• Updates will be posted on this page
• Continued use of the platform implies acceptance of revised Terms

16. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: info@eeshape.in
• Phone: +91-9642114449
• Address: 172/c ground floor, Vengal Rao Nagar, Hyderabad  – 500038

Eesha Kart

Everything. Simplified. Delivered.