FAQs

/
FAQs
What is Eesha Kart?

Eesha Kart is a complete online shopping platform powered by Eesha Fintech Private Limited, where you can buy a wide range of products — including electronics, fashion, home essentials, and more — all in one place.

You can shop for almost everything, including:

  • Electronics & gadgets
  • Fashion & accessories
  • Home & kitchen products
  • Personal care items
  • Daily-use essentials

Eesha Kart is designed to be your one-stop destination for all shopping needs.

Placing an order is simple:

  1. Browse or search for your product
  2. Add it to your cart
  3. Proceed to checkout
  4. Choose your payment method
  5. Confirm your order

Your order will be processed and delivered to your doorstep.

We support multiple secure payment options:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (if available)

Delivery time depends on your location and product availability.
We always aim to deliver your order as quickly as possible within the estimated timeline shown at checkout.

Yes.

  • Orders can be canceled before dispatch
  • Returns are accepted for eligible products (such as damaged, defective, or incorrect items)

Please refer to our Cancellation & Refund Policy for detailed information.

Once your order is confirmed and shipped:

  • You will receive updates via SMS/email
  • You can also track your order in the “My Orders” section of your account

If you receive a damaged, defective, or incorrect item:

  • Contact our support team immediately
  • Share details or images if required

We will arrange a replacement or refund as per our policy.

Yes.
Eesha Kart uses secure payment gateways and encryption technologies to ensure that your transactions are safe and protected.

You can reach our support team through:

  • Email: info@eeshape.in (update if needed)
  • Phone: +91-96421 14449 (update with official number)

We are here to assist you with any queries or concerns.